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Park Palace Hotel Kolkata, Kolkata
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Key details
About the Hotel
49\u002F2 Gariahat Road Singhi Villa,
Kolkata,
India,
700019,
West Bengal
Park Palace Hotel is a government-approved 3-star accommodation located on Gariahat Road in Kolkata's Ballygunge area. This budget hotel offers comfort and convenience for both tourists and corporates alike. It features excellent service, along with amenities that cater to various needs. The hotel is close to key attractions such as Rabindra Sarobar Stadium and Victoria Memorial.
Location
Located in Ballygunge, the hotel is easily accessible from Kalighat and Rabindra Sadan metro stations. It is situated approximately 10 miles from Netaji Subhash Chandra Bose International Airport. Nearby attractions include upscale boutiques, cafes, and various cultural sites like the Kalighat Kali Temple and the Birla Industrial & Technological Museum. A roundtrip airport shuttle can be arranged for a surcharge.
Rooms
Each of the 29 air-conditioned guestrooms is outfitted with modern conveniences like a TV, minibar, and tea/coffee maker. Bathrooms are equipped with bathtubs and complimentary toiletries. Rooms are designed with warm lighting to create a welcoming atmosphere. Some suites offer views of the city, providing a pleasant backdrop for guests.
Eat & Drink
The hotel features a restaurant offering a diverse menu that includes Chinese, continental, and both South and North Indian cuisines. Guests can expect a satisfying dining experience with a mix of flavors. Room service is available 24 hours, allowing guests to enjoy meals in the comfort of their rooms. The welcoming atmosphere enhances the overall dining experience.
Leisure & Business
Park Palace Hotel includes a rooftop terrace where guests can take in views of the cityscape. Business amenities such as a 24-hour business center are available to support corporate needs. Essential services like laundry and dry cleaning can be arranged upon request. Wi-Fi is accessible in public areas, ensuring connectivity for guests.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
accommodating staff
slow dining service
average dining options
7.2/10
Very good
Rooms
7.5
Location
8.8
Service
7.6
Dining
6.5
Guest reviews
7.2/10
based on 10 review
5.0
5.0/10based on 2 review
Peter
United Kingdom,
May
2024
7.4/10
My stay at the hotel was pleasant overall. The rooms were spacious, clean, and well-equipped, although the pricing seemed a bit high. The service was mixed, with some staff being extremely rude while others were friendly and helpful. The location was definitely a highlight, being situated in a great area close to a big market. The dining experience was average, despite having booked a room with a meal option. The hotel facilities were adequate, but nothing extraordinary.
Rooms
8.0
The room was big in size, clean, and had all the necessary facilities.
Service
6.0
While some staff members were very friendly, others were incredibly rude, which affected the overall experience.
Location
9.0
The biggest positive about the hotel is its excellent location near a big market.
Dining
7.0
The dining experience was just okay, despite having booked a room with a meal option.
Facilities
7.0
The hotel's facilities were satisfactory, without any standout features.
Jordan
United States of America,
May
2024
7.6/10
My stay at this hotel was pleasant overall. The rooms were reasonably priced, and the owner and staff were very accommodating with pricing and food options. However, the dining experience could have been better, especially for guests who booked rooms with meal options. The location was one of the biggest positives, with plenty of good restaurants nearby.
Rooms
8.0
The rooms were reasonably priced, and the owner and staff try to accommodate customers in the best way possible.
Service
9.0
The service was very nice and friendly, with helpful and humble staff.
Location
8.0
The location is in a good place, close to good restaurants and a big market.
Dining
6.0
The dining experience, especially for guests with meal options, could have been better.
Facilities
7.0
The facilities were decent overall, but some room for improvement.
Louis
United States of America,
January
2024
7.2/10
I was pleasantly surprised by the spacious room I got on the 5th floor upon my arrival due to booking in advance. The service was a mix of rude behavior but ultimately delivered on time and with good quality. The hotel's prime location in Gariahat was a highlight, offering easy access to various restaurants and a shopping area. The dining experience, while decent, could have been improved even though I had the meal option included. Overall, a convenient stay with ups and downs.
Rooms
8.0
The room size was big and comfortable.
Service
7.0
Despite some instances of rudeness, the service was generally good with on-time delivery and clean rooms.
Location
9.0
The biggest positive was the hotel's superb location in Gariahat.
Dining
6.0
The meal options, though decent, could have been better considering the included meal package.
Facilities
6.0
The facilities met the basic expectations but nothing extraordinary.
Joseph
United States of America,
December
2023
6.8/10
I stayed at the hotel on the 5th floor, and it had a very bad smell in the room after check out. However, the service was exceptional with the staff being very helpful and friendly. The location in Gariahat was excellent, close to a big market. Though the dining experience wasn't ideal, the facilities were satisfactory.
Rooms
5.0
The room on the 5th floor was not clean and had a very bad smell.
Service
9.0
The service at this hotel was very nice and humble, with good grooming standards and cheerful staff.
Location
8.0
The hotel is in a good place, the biggest positive being its excellent location in Gariahat near a big market.
Dining
6.0
The dining experience could have been better as it was not buffet.
Facilities
7.0
The facilities provided were satisfactory.
Joe
United Kingdom,
November
2023
7.6/10
The hotel offers reasonably priced rooms, and the owner and staff go out of their way to accommodate customers in terms of pricing and food options, making it a great value for money. The rooms are spacious, but there are additional charges after check-out, which can be a downside.
Rooms
8.0
The rooms are big in size and reasonably priced, but there are extra charges after check-out.
Service
7.0
The service is very nice and the staff is friendly, offering good work and wonderful service. However, there were instances of rude behavior and attempts to charge extra falsely for taxes.
Location
9.0
The hotel's location is superb, close to a big market and in the lively area of Gariahat, making it an excellent choice for travelers.
Dining
6.0
The dining experience was okay, but there is room for improvement, especially considering there are extra charges despite booking a room with a meal option.
Facilities
8.0
The facilities offered are good, including room service, dry cleaning, laundry, newspaper service, and tours/ticket assistance.
Robert
United States of America,
October
2023
7.2/10
The hotel was in a good location, close to top-class restaurants, and the room provided to us was clean and well-equipped. The service was a mix of friendliness and rudeness, with some staff being welcoming while others were clearly trying to take advantage for additional payments. The hotel is situated in Gariahat, offering easy access to shopping areas. The dining experience, although okay, could have been better especially since we had booked a room with a meal option. The facilities were average, lacking a buffet setup for meals.
Rooms
8.0
The room given to us was clean and good with all the facilities.
Service
6.0
The service is a mix of friendliness and rudeness, with some helpful and friendly staff but others being incredibly rude.
Location
9.0
The hotel is in Gariahat, a location with a lot of good restaurants and top-class amenities nearby.
Dining
7.0
The dining experience was okay but could have been better, especially considering we had booked a room with a meal option.
Facilities
6.0
The facilities are average without a buffet setup for meals.
Edward
United Kingdom,
October
2023
8.2/10
The hotel offers reasonably priced rooms, and the owner, as well as staff, go out of their way to accommodate customers on pricing and food options. However, the dining experience, especially for those who have booked rooms with meal options, could be improved. The location is excellent, close to good restaurants and a big market, making it very convenient. The service is friendly and humble, with clean rooms and facilities, but the dining service can be slow at times.
Rooms
8.0
The rooms are up to date and comfortable.
Service
9.0
The service is very nice and humble, with accommodating staff.
Location
9.0
The biggest positive is the hotel's excellent location near good restaurants and a big market.
Dining
7.0
The dining experience, especially for those who have booked rooms with meal options, could be better.
Facilities
8.0
The facilities are good, providing essential services efficiently.
convenient location
slow dining service
Gregory
United States of America,
September
2023
7.6/10
I had a mixed experience at the hotel. The rooms were spacious and up to date, with the owner and staff making efforts to accommodate guests both in terms of pricing and food options. However, the service was a bit of a letdown due to rude behavior from Mr Bikash Pol, although other staff members were exceptionally nice and provided good service. The location was a major highlight, being near a big market in Gariahat with plenty of top-class restaurants around. The dining experience was acceptable but could have been better, considering I had booked the meal option. The facilities were satisfactory, offering essential services at a reasonable value for money.
Rooms
8.0
The rooms were huge and well-maintained, offering a big size and a modern feel.
Service
7.0
The service was a mix of experiences - while Mr Bikash Pol's attitude was inappropriate, the rest of the staff were friendly, cheerful, and provided good service.
Location
9.0
The hotel's location in Gariahat near a big market was superb, with easy access to excellent restaurants and shopping areas.
Dining
7.0
The dining experience, despite having booked the room with a meal option, was satisfactory but not exceptional. The food was tasty yet service was slow.
Facilities
7.0
The facilities offered were decent, meeting basic needs at a reasonable price.
Graham
United Kingdom,
September
2023
8.0/10
The hotel offers nice service with friendly staff and a humble attitude. Rooms are adequate but not the most up-to-date. The location is excellent with easy access to top-class restaurants and markets.
Rooms
7.0
Rooms are not up to date for the price charged.
Service
9.0
The staff is very nice and humble, providing excellent service and maintaining good grooming standards.
Location
9.0
The biggest positive for the hotel is its excellent location near a big market and top-class restaurants.
Dining
7.0
The dining experience was okay but could have been better, especially for guests booking rooms with meal options.
Facilities
8.0
The hotel offers standard facilities for guests' convenience.
Bobby
United Kingdom,
August
2023
7.6/10
The hotel offers spacious rooms at a reasonable price, and the owner and staff go out of their way to ensure guests are satisfied with both pricing and food options. The rooms are clean, well-equipped, and generously sized, albeit slightly expensive.
Rooms
8.0
The rooms were clean and good with all the facilities, and they are huge.
Service
7.0
The service is very nice and the staff is humble with good grooming standards. However, there were instances of rude behavior and attempts to overcharge for GST tax.
Location
9.0
The hotel's superb location near the Gariahat market and numerous restaurants is its biggest positive.
Dining
6.0
The dining experience was satisfactory but could have been better, especially for guests with meal options.
Facilities
8.0
The hotel provides essential services like room service, dry cleaning, laundry, and newspaper service.
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